Cisco 642-164 Training Tools

642-164 UCCX – IT Certification and Career Paths
Unified Communications Contact Center Express Implementation
Exam Number:     642-164
Associated Certifications: Unified Communications Contact Center Express
Duration: 75 minutes (55-65 questions)
Available Languages: English and Japanese
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

642-164 Exam Description
The 642-164 UCCX Unified Communications Contact Center Express Implementation exam is associated with the Unified Communications Contact Center Express Specialist certification.

This exam tests a candidate’s knowledge of the design, implementation, and operation of CRS/UCCCX deployments. Candidates can prepare for this Cisco exam by taking the UCCXD v 1.1 Unified Contact Center Express & Unified IP/IVR Deployment course.

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